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FAQ

Products

Like everything this clothesline cover will withstand the weather mother nature sends it's way to a certain degree. The Clevacover clothesline cover can withstand rain, some hail and sun, however should the weather conditions be moderate to severe then the cover should be removed to protect both cover and clothesline (Please go to WIND RATINGS CHART Here).

The CLEVACOVER covers are made from a polyethylene based product that is 100% recyclable. When the cover has reached it's useby date then just remove the brass eyelets and place in the recycling bin. We have replacement covers available for purchase on our website - just click on Clevacovers and you will find them there.

CLEVACOVER WARRANTY This CLEVACOVER is warranted for a period of one year from date of purchase. The manufacturer agrees during the warranty period to repair any manufacturing defects in the product or, at its option, replace the product with another product or an equivalent product without cost to the owner for material or labour. This warranty is subject to the original proof of purchase and the products being used in accordance with the instruction manual. This warranty does not cover defect due to modification, accident, damage caused by vandalism, rusting, acts of nature or any other event beyond the control of the manufacturer. Nor does this warranty cover scratching, scuffing, natural break down of materials that occur inevitably with extended use including Ultra Violet light damage or other cosmetic damage that may result from normal wear and tear. In addition, defects resulting from intentional damage, negligence or unreasonable use will void this warranty. If the product is defective within the terms of this warranty, CLEVACOVER will repair or replace defective parts at no cost to the purchaser. Please note the shipping charges to and from the original place of purchase are not covered under warranty and are the responsibility of the purchaser. CLEVACOVER reserves the right to make substitutions to warranty claims if parts are unavailable or obsolete. This warranty and CLEVACOVER does not cover any incidental or other expenses including but not restricted to property damage, personal injury, death and any other incident that may occur while using or in the vicinity of any CLEVACOVER product. Use at own risk.

Measure the front bar of the clothesline and this will give you the width. Next measure the side bar from front to back where the clothesline attaches to the wall or poles (free standing clothesline) and this will give you the depth of your clothesline.

Please click on the following link to get the complete Wind Ratings Chart

The cover is made as a multi-fit design so it will fit from 2100mm to 2400mm wide. There will be a certain amount of gap if your clothesline is bigger than 2200mm wide as the cover is made to 2200mm in width.

There are numerous brass eyelets down the side of the cover and you will need to pick the one that best suits your clothesline and place the ladder lock straps through there and secure to your clothesline at the back making sure the cover is taught.

If you have excess material hanging down at the back of your clothesline then fold this inwards and place the ladder lock strap through 2 eyelets (the very last eyelet and the eyelet you need for your clothesline) then secure as per instructions. This will give you a very neat fold.

Over time rotary clotheslines are pulled out of shape. You may find that all sides are different measurements. The cover is made to fit a square clothesline so you may need to have your clothesline adjusted to make it square again.

The covers are made to be multifit and some clotheslines will have overhang and other clotheslines will have the cover fit perfectly. Both ways look very good.

No the sun damages fibres and bleaches clothes. You could put your clothes in an air tight container in the sun for a week and they would still be wet and mouldy as well.

Air dries clothes and linen so when clothes are hung on the line under a CLEVACOVER clothesline cover they will dry because there is always air around.

Please be aware that the drying time differs depending on the season.

If there is a breeze around then the clothes and linen on your clothesline will dry. On occasions you may need the dryer to finish them off for maybe 10 minutes.

In the past 8 years since having my cover on my clothesline I have used the dryer maybe half a dozen times. If there is a breeze around then they will dry, however during winter you may need the dryer to finish clothes off.

You will however notice a difference in the amount of time the dryer is on and the amount of use the dryer gets.

Returns/Shipping

Change of mind returns

If you wish to return an item because you have changed your mind about your purchase, Clevacover will offer refund provided that:
- You return the item within 7 days of purchase;
- The item has not been used in any way.
- It is in its original packaging, including instruction manuals and all accessories.
- It is unworn, unopened, unused and in its original condition.
- Purchaser is responsible for postage to return.
- Refunds will only be issued on return of the items purchased.

Other returns

Clevacover will accept product returns and provide you with an exchange, refund or repair where:
- The product is faulty or is not of merchantable quality.
- The product is not fit for its intended purpose (please note that prior measurement is required prior to purchase).
- Photos of any issues will be required to assess whether return of item is acceptable.
- Refunds will only be issued on return of the items purchased.

Installation difficulties

If you are experiencing installation difficulties please phone 1800 210 227 and you will be talked through the problems you are having.

Currently, we only ship within Australia. We are working on shipping internationally though, so hold tight! We appreciate your patience and interest :)

How to measure a rotary clothesline

Measuring your rotary clothesline for a Clevacover clothesline cover could not be easier, it only takes one simple measurement!

There are four arms on your rotary clothesline. Simply measure on the diagonal, along the metal arms, start from one corner measure straight through the centre, along the arms of your clothesline, to the opposite corner. And there you have it the only measurement you will need.

Please note 

- Do Not measure up and over the centre if your rotary clothesline as the height has already been taken into consideration.

- Do Not measure the four sides of the rotary clothesline, this will not give you the correct size. 

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